L2/L3 Operations & Platform Maintenance Manager (K/M/X)
Kurzfassung
Manager for IT Platform Maintenance in Kraków. Responsibilities include process transformation (Incident/Problem Management, knowledge base), observability, automation, L3 on-call model, SLA/KPI control, and L2/L3 team coordination. Requires 4-6 years of technical support/IT service management experience, 3 years of technical team management, ITIL, ticketing systems, observability tools, SQL Server, Windows Server, and excellent English. Benefits include private medical care and flexible working hours.
Schlüsselwörter
Zusammenfassung von der KI aus den Daten der Anzeige erstellt.
| Veröffentlicht | 2026-11-02 |
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Hexjobs App
Auf diese Anzeige zugeschnittene Tools.
Hexjobs App
Auf diese Anzeige zugeschnittene Tools.