L2/L3 Operations & Platform Maintenance Manager (K/M/X)
Comarch SA
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Kraków
Expires Dec 2, 2026
12 hours ago
In short
Manager for IT Platform Maintenance in Kraków. Responsibilities include process transformation (Incident/Problem Management, knowledge base), observability, automation, L3 on-call model, SLA/KPI control, and L2/L3 team coordination. Requires 4-6 years of technical support/IT service management experience, 3 years of technical team management, ITIL, ticketing systems, observability tools, SQL Server, Windows Server, and excellent English. Benefits include private medical care and flexible working hours.
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| Published | 2026-11-02 |
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30 days left
12/2/2026
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