Chat Support Specialist with English

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Wrocław

4 miesiące temu

W skrócie

Chat Support Specialist needed in Wrocław for a global food delivery platform. Responsibilities include real-time courier support, problem-solving, and ensuring smooth order delivery. Part-time or full-time, requires English. Benefits: meal allowance, medical care, training.

Słowa kluczowe

customer support live operations courier support order management problem-solving communication

Skrót przygotowany przez AI na podstawie treści ogłoszenia.

Location: Wrocław

Office Presence: 3 days per week Type of contract: Employment contract (UoP) Work schedule: Part-time (½) or full-time | Rotational shifts between 7:00 am – 1:00 am, including weekends Position level: Junior Recruitment process: online

About your future employer:

Our client is a leading global online food delivery platform connecting consumers with a wide network of restaurants, enabling convenient ordering and fast delivery across multiple markets. Combining advanced technology with a strong local market presence, the company ensures seamless customer and partner experiences at scale.

Chat Support Specialist with English

We are looking for a Live Operations Customer Service Advisor to join the Live Operations team, supporting couriers in real time. You will help couriers handle unexpected situations and ensure orders are picked up and delivered as smoothly and efficiently as possible. You will communicate closely with couriers, track deliveries, and make quick, effective decisions to keep operations running and customers satisfied.

Our Client has a lot to offer:

Meal allowance to order food online
Private medical care and subsidized sports card
Full onboarding, training, and ongoing development opportunities
Continuous support in your role
Informal, supportive culture within an ambitious, international team
Friendly office environment with additional perks (fresh fruit, games, chill-out areas)