Brands Experiences Reservations Assistant

About

At Travcorp Poland, part of The Travel Corporation, we create unforgettable travel experiences across the globe. As a company in the travel industry, TTC brings together a portfolio of renowned travel brands, delivering exceptional journeys and meaningful connections through travel. Behind every unforgettable journey is a passionate team making it happen. That’s where you come in.

Our Values

Everything we do is guided by our five shared commitments:

• Value Every Voice - We put people first.
• Act with Integrity - We do what’s right.
• Explore Beyond Boundaries - We’re driven by curiosity.
• Own the Outcome - We take responsibility for our decisions.
• Succeed Together - We’ve got each other’s backs.

Are you looking to start your career in the travel industry? Do you enjoy organising, solving problems, and making sure every detail is just right?

Join our growing Brands Experiences team, where you'll play a key role in creating seamless travel experiences for our Guests. This is a fantastic opportunity to gain hands-on experience in a dynamic international environment while working with colleagues and suppliers from around the world.

No two days are the same - you'll be involved in everything from securing reservations and coordinating travel arrangements to supporting exciting travel experiences behind the scenes.

What you'll be doing

• Secure reservations through supplier booking platforms and process payments using virtual credit cards.
• Manage ticketing and support last-minute changes, ensuring our Guests enjoy a smooth travel experience.
• Work closely with internal teams including Travel Experiences, Contracting, Operations, and our Travel Directors to coordinate bookings and resolve queries.
• Support the Reservations team with administrative tasks, ensuring all bookings are accurate and completed on time.
• Build and maintain positive relationships with suppliers to ensure outstanding service delivery.
• Create, update, and manage travel components and contracts within our in-house booking system.
• Keep essential travel documentation and booking information up to date across systems including AirTable, DocuSign, Microsoft Teams and OneNote.
• Support the preparation of voucher information, digital documentation, technical itineraries and travel templates.
• Be part of a rotating shift pattern, including occasional evenings and weekends, helping to support our global operations.

What we're looking for

• Excellent organisational skills and exceptional attention to detail.
• A proactive mindset and the ability to manage multiple tasks at the same time.
• Strong communication skills and confidence working with colleagues across different teams.
• Comfortable using technology and learning new systems.
• Adaptable, positive and eager to learn.
• Passion for travel and delivering an outstanding Guest experience.

Why join us?

• Be part of a friendly, supportive and international team.
• Gain valuable experience within one of the world's leading travel companies.
• Work in a role where no two days are the same.
• Opportunities to develop your skills and grow your career.
• Help create unforgettable travel experiences for Guests around the world.