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NETGURU S.A.

Senior Business Operations Specialist

NETGURU S.A. Show all offers
54712 - 76597 PLN
B2B
Senior
Warszawa
Expires Nov 14, 2026
19 days ago

In short

NETGURU S.

A. seeks a Senior Business Operations Specialist for a full-time, B2B role in Warsaw. Responsibilities include PMO, scheduling, system of record ownership (Productive), SOP enforcement, forecasting, dashboard creation, and cross-functional coordination. Requires 3-5 years in operations/PMO, hands-on Productive experience, and Salesforce/HubSpot knowledge. Polish (native) and English (C1) are mandatory. Benefits include Apple discounts and various initiatives.

Keywords

PMO Delivery Operations Business Operations Productive Salesforce HubSpot Forecasting Scheduling EVM Dashboards

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Technologies we use

About the project

Your responsibilities

  • Run the PMO: delivery audits, adherence to delivery standards, risk reviews, and EVM discipline across the portfolio.
  • Own scheduling and bench management - daily allocation visibility, capacity planning, and bench reduction.
  • Own Productive as our system of record: project setup, budgets, rate cards, time tracking hygiene, and reporting structures.
  • Maintain and enforce SOPs across departments, flag where they break down, and propose updates.
  • Run margin and forecast reporting, identify revenue leakage, and escalate with evidence.
  • Build and maintain operational dashboards for delivery leads, finance, and the board.
  • Coordinate cross-functional operational workflows across sales, finance, legal, talent, and marketing.
  • Maintain integrations and workflow automation between Productive, Salesforce, and HubSpot.

Our requirements

  • 3-5 years in Delivery Operations, Business Operations, or PMO, ideally in a software house or professional services environment.
  • Hands-on experience with Productive - this is a must have
  • Working experience with Salesforce or HubSpot.
  • Solid understanding of forecasting, scheduling, and gross margin mechanics.
  • Track record of operating inside a defined process framework and enforcing it in practice, not just documenting it.
  • Strong analytical and systems-thinking skills; you are comfortable living in spreadsheets and BI tools.
  • Proven cross-functional coordination across commercial and delivery teams.
  • Polish at native level and English at least C1 level

Optional

  • ITIL foundation or an equivalent operational process background.
  • PMO, PMP, or Lean Six Sigma certification.
  • Productive or HubSpot certification.
  • SQL or BI literacy (Looker, Metabase, Power BI).
  • Experience with EVM metrics (CPI, SPI, EAC) in a project delivery context.

What we offer

  • UoP (CoE): Access to the WorkSmile platform offering benefits adapted to your preferences: Multisport card, Private health insurance package, Life insurance, And hundreds of other options to choose from 15 categories (shopping, leisure, travel, food, etc.).
  • UoP (CoE): PLN 175 monthly lump sum (ryczałt) for remote employees.
  • B2B: Discounts on Apple products.
  • Various internal initiatives: Team workshops and integration events, webinars, and knowledge sharing sessions.
Published 2026-10-15
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