Customer Support Specialist with Italian | Praca zdalna
In short
Remote Customer Support Specialist with Italian (B2/C1) and English (B1/B2) in Poland. Responsibilities include phone/email support, resolving technical/administrative issues, and relationship building. Salary: 5300-6000 PLN gross/month.
AI-written summary based on the listing content.
Customer Support Specialist with Italian
Obsługa Klienta z językiem włoskim Praca zdalna
- Remote within Poland
- Salary 5300 - 6000 PLN gross per month (33.3 PLN gross per hour. The role is based on an equivalent working time system)
- Full time Employment contract
Join Foundever and start your international career in customer support.
What you will do:
- Support customers via phone and email in Italian and English
- Help resolve technical administrative and order related issues
- Build positive customer relationships and ensure high satisfaction
- Update customer records and document interactions
- Promote suitable products and services when needed
- Work closely with Team Leaders and internal teams
What we expect:
- Italian at B2/C1 level
- English at B1 B2 level
- Good communication skills and customer oriented mindset
- Basic IT knowledge Windows macOS troubleshooting
Motivation to learn and develop professionally
Nice to have:
- Previous customer service experience
- Interest in tech and online communication
What we offer:
- Fully remote work within Poland
- Paid training and onboarding
- Real career growth opportunities
- Private medical care and Multisport card *terms and conditions apply
- International and supportive work environment
- Access to learning platforms and wellbeing programs
- Mental health support
Recruitment process
1. Online assessments
2. Recruiter interview
3. Team Manager interview
4. Language check
5. Final decision
Apply now and grow your career with Foundever!
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