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Harvey Nash Technology

Technical Support Specialist

Harvey Nash Technology Alle Angebote ansehen
50 - 75 PLN / Stunde
Kraków
Läuft ab 30 Sep 2026
vor 1 Monat

Kurzfassung

Technical Support Specialist needed in Kraków for 12-month B2B contract. Responsibilities include software/hardware troubleshooting, documentation, and customer support. Requires technical support experience and fluent English. Rate: 50-75 PLN net+VAT/h.

Schlüsselwörter

technical support hardware troubleshooting software troubleshooting customer support documentation English video surveillance access control

Von KI erstellte Kurzfassung des Anzeigentextes.

For our client we are looking for contractors:

Technical Support Specialist

Location: Cracow (3 days onsite per week)

Type: B2B contract via Harvey Nash

Duration: 12 months (extension probable)

Rate: 50 - 75 PLN net+VAT / hEnd-client: global technology corporation

Tasks:

Learn and maintain a strong understanding of company's software and products (with focus on long-range surveillance camera solutions)

Troubleshoot hardware, software and systems over the phone, chat and remotely

  • Document software, hardware, and network information
  • Provide an exceptional customer experience
  • Collaborate with the regional and global support teamsBe available to work on call (after hours / weekends)

Requirements:

Working experience in technical support

Fluent in English

Nice to have:experience with access control, video surveillance, ONVIF protocol, or other video streaming services; experience with CRM platforms; Training/certification in CCNA, MCSA, CompTIA A+Experience with KCS methodology
Veröffentlicht 2026-08-18
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