Remote Customer Service with German

Hi!

We support customers of one of the largest manufacturers of home appliances / RTV / IT equipment. Join us and provide remote support to users of well-known products.🔧 Scope of cooperation:

Handling customer inquiries regarding technical issues and product functionality.

Diagnosing reported problems and proposing solutions.

Providing product-related information.

Registering requests in internal systems.✅ What we expect:

Very good command of German.

Good command of English.

Experience in customer service is required.

Basic knowledge of household appliances (e.g. washing machine, refrigerator, TV)

Good communication skills and willingness to learn.

Stable wired internet connection and a quiet environment for service provision. Ability to work with computer tools efficiently.

Availability of at least 120 hours per month (flexible distribution).🚀 We recruit remotely! Learn about the stages of recruitment:

Screening - initial phone or e-mail contact.

Language test.

Online interview via Teams.

Information for you on our decision.💼 What we offer:

Civil contract – PLN 48.00 gross/hour.

Bonus system depending on quality indicators agreed for the service​ (+2 PLN / +4 PLN gross/hour)

Flexible cooperation model – you decide on your availability within project operating hours (Monday-Friday 9:00 - 18:00, and Saturday 10:00 - 16:00)​. Availability is declared independently by the contractor and agreed on an ongoing basis in line with service needs​.

We provide all equipment necessary to perform your duties remotely, ensuring compliance with security and data protection requirements.

Access to the MyBenefit platform, where you can exchange the points you receive each month for private medical care, sports card, shopping codes, cinema tickets, and much more.

Opportunity to participate in internal recruitment processes.📢 Join us and apply today!⚠️ Important: We process only candidates with current access to the Polish labor market and valid work authorization documents.