IT Support Specialist (Wrocław, on-site)

Team Summary

Our team serves as the primary technical and operational hub, responsible for ensuring the reliability of company technology through expert hardware, software, and network support. We manage the full lifecycle of specialized hardware—from inventory management to seamless internal distribution and onboarding. By integrating hands-on technical troubleshooting with precise logistics and asset administration, we maintain high operational stability and efficiency across the entire company.

Job Summary

IT Support Specialist serves as the primary point of contact for all IT-related inquiries, responsible for troubleshooting and resolving hardware and software issues. The IT Support Specialist ensures the reliability and efficiency of our company's technology, directly contributing to employee productivity and overall operational stability.

The second function of this role is logistics specialist, which involves handling import and export procedures for devices from various customers. This includes taking inventory of devices and distributing them within the company. They also create purchase orders (POs) to pay for delivery and other logistics services.

We offer multiple benefits that include

• The environment of equal opportunities, transparent and value-based corporate culture, and an individual approach to each team member
• Competitive salary packages with performance-based annual reviews
• Opportunity to receive a Performance Bonus for your individual achievements and a Loyalty Bonus recognizing your dedication to the company
• Employment via Contract of Employment (UoP) in complete alignment with Polish Labour Law
• Guaranteed paid vacation, public holidays, and medical leaves as per statutory regulations
• Continuous growth and development opportunities through internal knowledge hubs, corporate courses, and free English classes
• Comprehensive private medical insurance to supplement your standard NFZ coverage.