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ArcelorMittal Business Center of Excellence Poland

HR Services France Lead

ArcelorMittal Business Center of Excellence Poland Alle Angebote ansehen
Hybrid
Lead
Manager
Dąbrowa Górnicza
vor 1 Monat

Kurzfassung

HR Services France Lead role in Dąbrowa Górnicza (hybrid). Responsibilities include SLA compliance, operational coordination, reporting, and stakeholder management. Requires 2+ years of management experience, HRIS/ticketing tools knowledge, and fluency in English and French.

Schlüsselwörter

HRIS ServiceNow Jira SAP HR Oracle Power BI Excel ITIL SLAs KPIs

Von KI erstellte Kurzfassung des Anzeigentextes.

Your responsibilities

  • Guarantee compliance with SLAs, OLAs and KPIs.
  • Coordinate operational activities across all delivery locations.
  • Coordinate task allocation, prioritisation and workload distribution.
  • Prepare and present operational dashboards and performance reports.
  • Lead service review meetings with internal stakeholders.
  • Ensure data quality and compliance with internal standards.
  • Act as liaison between offshore operations and internal HR teams.

Our requirements

  • Solid understanding of HR service delivery models (ITIL or Similar Methodologies).
  • At least 2 years of experience in a managerial role
  • Experience with ticketing and workflow tools (NEOCASE, ServiceNow or Jira).
  • Proficiency in SAP HR, Oracle or similar HRIS platforms.
  • Strong analytical and reporting skills (one of Excel, Power BI, SAP BW/BI, Analysis for Office,SAP queries).
  • Fluency in English and French, both spoken and written (mandatory).

Benefits

About the Role

Veröffentlicht 2026-08-21
Läuft ab 2026-09-20
Quelle

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