Transition Lead | Banking experience

B2B, rate up to 125 pln/h + VAThybrid mode: Gdańsk, 3 days a week from the officeThe Service Transition Management team is seeking a dedicated Transition Lead. This role requires an individual with extensive experience in managing complex stakeholder landscapes within large organizations. Main Responsibilities:Core duties include monitoring and anchoring service deliveries transitioned to the line organization. • Support Service Transition Management by overseeing transitions to the line organization.• Drive transition activities and execute project retrospective sessions.• Follow up on implementation plans and target transfers.• Establish governance frameworks and monitoring controls post-transition.• Ensure responsibilities are met with allocated FTE and run costs.• Recommend projects for perpetual run cost transfer.• Conduct biweekly progress reporting.• Create and maintain STM milestones and project timelines.• Ensure STM approach maintenance and that the STM Handbook remains current.• Facilitate stakeholder communication across organizational complexities.Key Requirements:• Experience in service transition or change management roles.• Experience managing complex stakeholder landscapes in large organizations.• In-depth understanding of banking and IT operations and processes.• Knowledge of change management and organizational design methodologies.• Ability to support project managers in the STM function.• Skilled in ensuring successful transitions of deliverables.• Proven risk reduction capabilities.• Excellent facilitation and communication skills.• Familiarity with ITIL or similar service management frameworks.• Proficient in stakeholder management and influencing skills.