Technical Customer Support Associate (Night Weekend + Bank Holiday Shifts)

At Jamf, we empower people to be their best selves and do their best work.

The Technical Customer Support Associate works in the night 12-hour shifts. The shift work includes working only during weekends (Friday, Saturday and Sunday) and  Polish Bank Holidays 8 pm – 8 am. This is a full-time position. 

The Technical Customer Support Associate works within the Technical Support department to provide support for customers related to the installation, troubleshooting and integration of Jamf products and supporting technologies. The Technical Customer Support Associate provides direct assistance to Jamf product users and is responsible for fielding customer inquiries via phone, chat, email, among other outreach methods directly from customers, as well as delivering technical and account support to Jamf customers with an emphasis on first-touch issue resolution.

This role is remote in Poland. We are only able to accept applications for those based in Poland and have sponsorship to live and work in Poland.