Student Assistant - Global Contact Center Support

Are you a curious, self-driven and service-minded student with a talent for problem-solving? Do you want to gain hands-on experience in a global company and see how technology supports critical business operations? We are looking for a Student Assistant to join our team and provide vital support to Falck's contact centers around the world.

This is not a typical administrative role. You will be a key player in ensuring our contact center agents have the tools and support they need to assist people every day. Your tasks will be varied, challenging, and essential to our success.

• Global Experience: Work directly with colleagues and stakeholders from around the world.
• Real-World Impact: Your work will directly support the Falck employees who help our customers every day.
• Business Insight: Gain a deep understanding of how a critical, global business unit operates.
• Exposure to Modern Tools: Get practical exposure to leading enterprise platforms like Genesys Cloud and ServiceNow.
• A Flexible and Supportive Environment: We offer flexibility to balance your work with your studies and provide a thorough onboarding to get you up to speed.
• Agile way of working: You will be part of an agile environment where we work iteratively, focus on continuous value delivery, and actively incorporate feedback from users and stakeholders