Specjalista ds. obsługi klienta z językiem niemieckim (jun/mid/sen) ENG version below

Customer Service Specialist with German (Junior/Mid/Senior)

Your responsibilities:

• Providing professional support to German-speaking customers via phone, email, and chat.
• Resolving customer inquiries and issues quickly and efficiently.
• Cooperating with other departments to ensure comprehensive customer service.
• Preparing reports and analyses related to customer requests.
• Taking part in projects aimed at improving customer service processes.
• Actively contributing to initiatives that enhance customer satisfaction.

We offer:

• Work in a dynamic, international environment.
• Language courses and professional development opportunities.
• An attractive benefits package: private medical care, sports card, and incentive programs.
• A friendly atmosphere and strong team support.
• Opportunities for career growth within the customer service field.

Requirements:

• Very good command of German and English (minimum B2)
• Excellent communication skills and customer-oriented approach.
• Ability to work in a team and under time pressure.
• Previous experience in customer service will be an asset.