ServiceNow Consultant (ITSM/Enterprise Workflows)

ServiceNow Consultant (ITSM/Enterprise Workflows)

Capgemini Polska

Katowice
Opole
Poznań
Warszawa
Gdańsk
Wrocław, Lower Silesia
Katowice, Silesian
Poznań, Greater Poland
Warszawa, Masovian
Kraków, Lesser Poland
Gdańsk, Pomeranian
Lublin
Hybrydowa
ServiceNow
ITSM
Asset Management
Service Catalog
CMDB
REST
SOAP
SAML
OAuth
ITIL

Hexjobs Insights

Role: ServiceNow Consultant. Responsibilities include configuring ServiceNow applications, analyzing business needs, and supporting platform operations. Requirements: 3-4 years experience, ServiceNow certification. Benefits include private medical care and training access.

Słowa kluczowe

ServiceNow
ITSM
Asset Management
Service Catalog
CMDB
REST
SOAP
SAML
OAuth
ITIL

Benefity

  • private medical care with Medicover
  • life insurance
  • 40+ options on NAIS benefit platform
  • access to over 70 training tracks
  • hybrid working model
  • community hub with professional communities

Technologies we use

About the project

Your responsibilities

  • Configure, customize, and enhance ServiceNow applications and modules.
  • Analyze business needs and propose effective platform-based solutions.
  • Participate in ServiceNow implementation, rollout, and optimization projects.
  • Support day‑to‑day platform operations and assist end users.
  • Collaborate with functional and technical teams to deliver high‑quality improvements.
  • Create and maintain technical and process documentation.

Our requirements

  • At least 3-4 years of hands‑on experience working with the ServiceNow platform.
  • ServiceNow System Administrator certification.
  • Experience working across multiple ServiceNow domains, such as:
  • ITSM, Asset Management, Service Catalog, CMDB, Request Fulfillment, or similar core areas.
  • Understanding integrations, databases, and web service technologies (REST, SOAP, SAML, OAuth).
  • Strong analytical mindset and ability to adapt to changing requirements.
  • Excellent communication skills in English (C1), comfortable working with both business and technical stakeholders.

Optional

  • Experience with HRSD, CSM, or App Engine / Creator Workflows.
  • ITIL knowledge or process-related certifications.
  • Four years’ experience working with the ServiceNow platform.

What we offer

  • Practical benefits: private medical care with Medicover with additional packages (e.g., dental, senior care, oncology) available on preferential terms, life insurance and 40+ options on our NAIS benefit platform, including Netflix, Spotify or Sports card.
  • Access to over 70 training tracks with certification opportunities (e.g., GenAI, Architects, Google) on our NEXT platform. Dive into a world of knowledge with free access to Education First languages platform, TED Talks and Udemy Business materials and trainings.
  • Enjoy hybrid working model that fits your life - after completing onboarding, connect work from a modern office with ergonomic work from home, thanks to home office package (including laptop, monitor, and chair). Ask your recruiter about the details.
  • Community Hub that will allow you to choose from over 20 professional communities that gather people interested in, among others: Salesforce, Java, Could, IoT, Agile, AI.

Benefits

Wyświetlenia: 2
Opublikowana8 dni temu
Wygasaza 22 dni
Tryb pracyHybrydowa
Źródło
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