ServiceNow Associate Application Developer with German

Technologies we use

Your responsibilities

• Platform Support & Admin: Work as an application administrator to support users with technical queries. You are responsible for implementing, testing, and maintaining ServiceNow components.
• End-to-End Ownership: Support and maintain core modules:
• Change Management: Handle scripting, adding new fields, interface updates, and SLA adjustments.
• Incident & Problem: Resolve standard and complex issues, including Pre-Approved Changes (PAC).
• Major Incidents: Investigating and fixing critical platform issues when they arise.
• Customer Relationship: Use excellent communication skills to build relationships with users. You should understand their business needs and ensure our technical delivery meets their standards.
• Process Improvement: Follow team processes and suggest improvements to routine tasks. Participate in project calls as a technical expert to help guide decisions.
• Independent Delivery: Take ownership of your tasks. You should be able to gather data and diagnose complex bugs independently, escalating to the team only when necessary.
• Team Collaboration: Work effectively within the group. You will help train other members, share your knowledge, and participate in team problem-solving sessions.
• Growth & Certification: Take the initiative to learn about new ServiceNow features and pass the required certification exams to stay current.

Our requirements

• Experience: A degree in IT or professional experience in an IT environment.
• Technical Knowledge:
• Familiarity with JavaScript, XML, and databases.
• Experience with web-based business applications and technical interfaces.
• Ability to troubleshoot network and application performance issues.
• ServiceNow Skills: Solid understanding of the ServiceNow platform, including development and integration modules.
• Language Skills: Fluent English and German (written and spoken) are a must.
• Personal Skills:
• Strong business awareness and detail-oriented.
• Quick learner with a "team-first" attitude.
• Proactive problem-solver who can work on their own initiative.

What we offer

• Health and well-being
• Private medical care.
• Group life insurance.
• 24/7 Employee Support Program.
• Flexibility at work
• Work from modern offices with parking or from home.
• Workation.
• Time to recharge
• 2 paid “happy hours” per month, adding up to 3 extra days off annually.
• An additional day off after using your holiday entitlement – up to 30 days of leave per year.
• Holiday allowance.
• Perks and benefits
• MyBenefit cafeteria.
• Sport cards.
• Growth opportunities
• Free e-learning platforms.
• Shared costs for professional training and certifications.
• Making an impact
• Responsible business initiatives.
• Employee referral program.

Benefits