Service Desk Analyst with French Canadian

Service Desk Analyst with French Canadian

WIPRO IT SERVICES POLAND Sp. z o.o.

Gdańsk
Gdańsk, Pomeranian
French (C1)
English (B2)
troubleshooting
Windows
macOS
Linux
networking fundamentals
Active Directory
Office 365
ITIL

Hexjobs Insights

Role: Service Desk Analyst. Responsibilities: Provide 1st line technical support, maintain service quality, troubleshoot IT issues. Requirements: 1-3 years experience, French and English proficiency, strong technical skills.

Słowa kluczowe

French (C1)
English (B2)
troubleshooting
Windows
macOS
Linux
networking fundamentals
Active Directory
Office 365
ITIL

Benefity

  • sharing the costs of sports activities
  • private medical care
  • sharing the costs of professional training & courses
  • life insurance

Wymagania

1-3 year of experience in a service desk or technical support role, French on at least C1 level, English on at least B2 level, Strong troubleshooting skills in Windows, macOS, and Linux environments., Knowledge of networking fundamentals (DNS, DHCP, VPN, TCP/IP)., Experience with Active Directory, Office 365, and remote desktop tools., Familiarity with ITIL framework and ITSM tools (e.g., ServiceNow, Jira, Remedy)., Excellent verbal and written communication skills., Strong customer service orientation and problem-solving mindset., Ability to work independently and manage multiple priorities.

Benefity

sharing the costs of sports activities, private medical care, sharing the costs of professional training & courses, life insurance

Wyświetlenia: 10
Opublikowana11 dni temu
Wygasaza 19 dni
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