Senior ServiceNow ITOM Consultant (f/m/x)

Technologies we use

About the project

Your responsibilities

• Analyse requirements and translate operational needs into ITOM event‑management configurations
• Implement and optimise monitoring rules, event workflows and integration logic
• Troubleshoot event‑related issues and support continuous improvements
• Work closely with technical and product teams to align platform behaviour with business expectations
• Support incident, problem and operations teams with expert knowledge
• Prepare documentation and provide guidance on best practices

Our requirements

• At least 5 years of experience in IT Operations Management and event management processes
• Hands‑on experience configuring event‑management components in large environments
• Ability to analyse data flows, dependencies and operational impact
• Experience collaborating with technical and product teams in enterprise settings
• Ability to troubleshoot and improve existing monitoring and event logic
• Fluency in English
• Residing in Poland required

What we offer

• Great Place to Work since 2015 - it’s thanks to feedback from our workers that we get this special title and constantly implement new ideas
• Employment stability - revenue of PLN 2.1BN, no debts, since 2006 on the market
• We share the profit with Workers - over PLN 76M has already been allocated for this aim since 2022
• Attractive benefits package - private healthcare, benefits cafeteria platform, car discounts and more
• Comfortable workplace – class A offices or remote work
• Dozens of fascinating projects for prestigious brands from all over the world – you can change them thanks to Job Changer application
• PLN 1 000 000 per year for your ideas - with this amount, we support the passions and voluntary actions of our workers
• Investment in your growth – meetups, webinars, training platform and technology blog – you choose
• Fantastic atmosphere created by all Sii Power People