Senior Salesforce Product Analyst

Svitla Systems Inc. is looking for a Senior Salesforce Product Analyst for a full-time position (40 hours per week) in Europe. Our client is a multinational construction and building product manufacturing company. RequirementsExtensive experience with Salesforce, including configuration, customization, and integration.In-depth knowledge of Salesforce Sales Cloud, Service Cloud, and experience with Lightning components.Strong analytical and problem-solving abilities, with a proven track record of delivering business solutions through Salesforce.Demonstrable experience as a Product Analyst, Business Analyst, or in a similar role, preferably within a fast-paced environment.Excellent communication and stakeholder management skills, with the ability to translate technical concepts for non-technical audiences.Experience with data modelling, reporting, and dashboard creation within Salesforce.Familiarity with Agile methodologies and tools such as Jira or Azure DevOps.Strong attention to detail and organizational skills.ResponsibilitiesWork closely with stakeholders to gather, analyse, and document business requirements related to Salesforce solutions.Translate business needs into functional specifications and user stories for Salesforce development and configuration.Identify opportunities to leverage Salesforce features and integrations to improve business processes and deliver measurable value.Lead workshops and training sessions with end-users to ensure the effective adoption and optimal use of Salesforce.Collaborate with cross-functional teams, including IT, marketing, sales, and customer service, to deliver high-quality Salesforce solutions on time and within budget.Perform gap analysis, process mapping, and root cause analysis to recommend and implement improvements.Stay abreast of the latest Salesforce releases, features, and best practices to ensure the platform remains cutting-edge.Support testing activities, including test case creation, execution, and defect resolution.Monitor Salesforce performance and proactively identify and resolve issues or inefficiencies.We offerUS and EU projects based on advanced technologies.Competitive compensation based on skills and experience.Regular performance appraisals to support your growth.Flexibility in workspace, either remote or our welcoming office.Bonuses for article writing, public talks, and other activities.Generous time off, including vacation, national holidays, sick leaves, and family days.Personalized learning programs tailored to your interests and skill development.Free tech webinars and meetups organized by Svitla.Regular corporate online activities.Awesome team and a friendly, supportive community!