Senior Customer Operation Specialist

Fluency in English is a must., 4+ years in Customer Service., Strong SAP experience (3+ years preferred)., Knowledge of MS Office tools (Excel advanced)., Customer-focused and relationship-oriented., Strong communication and interpersonal skills., Analytical mindset with attention to detail., Comfortable with numbers and data., Comfortable collaborating with remote colleagues and customers, Proactive, adaptable, and resilient under pressure., Ability to work across cultures with all levels of organization as well as with different functions., Additional European language skills would be an advantage.

private medical care, life insurance, flexible working time, fruits, corporate products and services at discounted prices, integration events, corporate library, no dress code, coffee / tea, drinks, pre-paid cards, holiday funds, birthday celebration, sharing the commuting costs, employee referral program, extra leave