Senior Business Process Analyst with AI

Technologies we use

Your responsibilities

• Applying AI solutions to address opportunities for process improvement
• Supporting strategic assessments of processes and defining GenAI-led optimisation, new ways of working (next-gen operating models), future-fit capabilities and process designs
• Developing and applying knowledge of prevailing GenAI trends, agent frameworks, AI workflow automation, LLM models and prompt engineering
• Applying practical experience with agentic solution design and conceptual design, LLMs and GenAI frameworks
• Developing AI use cases, including identifying, scoping and prioritising AI opportunities across business areas
• Demonstrating an analytical mindset and the ability to identify opportunities for AI-powered process optimisation
• Identifying automation opportunities and designing integrated agentic solutions using the latest LLMs and AI workflows
• Leading process assessments, facilitating process analysis workshops and engaging with stakeholders to build improvement buy-in
• Defining opportunity statements and framing business cases, with the ability to articulate and measure the business value of process improvement recommendations
• Identifying and driving standardisation opportunities across markets, departments and business functions
• Ensuring all transformation activities comply with internal processes, standards and regulations
• Building and maintaining strong relationships with key stakeholders at all levels to jointly identify and deliver process improvement and transformation initiatives
• Maintaining open and transparent communication, providing proactive updates on progress and challenges

Our requirements

• Have proven experience in process optimisation using AI tools
• Have knowledge of AI/ML, GenAI and agentic AI technologies, with hands-on project delivery experience in developing and implementing AI solutions from concept to production
• Have a track record of supporting the delivery of optimisation and transformation projects within complex international matrix organisations
• Have hands-on experience working with stakeholders at different levels, planning engagement, and collaborating and influencing across teams and functions
• Understand change management approaches and techniques
• Thrive when working as part of a diverse team, valuing collaboration, cultivating relationships and bringing people together for collective success
• Are confident using English to engage clearly and appropriately with stakeholders at all levels across the organisation
• Are highly proficient in Microsoft PowerPoint and Excel, using these tools for analysis and presentation
• Have practical experience working with process mapping tools such as Visio, Signavio, Blueworks, Process360, etc., and understand BPMN standards
• Proactively drive, promote and implement change and innovation within the organisation, while helping others adapt to new ways of working
• Have an analytical mindset, strong problem-solving abilities and strong stakeholder management capabilities

What we offer

• Contract of employment
• Private medical care
• Free in-house fitness centre
• Life insurance
• Worldwide travel insurance for business and non-business travel
• Benefit Multisport club card or subsidised travel card
• Wide range of training opportunities

Benefits

At Linklaters

• We offer a truly global work experience and the opportunity to be involved in strategic projects that drive innovation and shape the future of our business
• We belong to a firm that embodies its corporate social, environment and governance responsibility commitments
• We celebrate diversity, equity and inclusion so our people can bring themselves to work
• We advocate speak-up culture to empower our people in sharing their voices and an open-door policy to ensure they are listened to
• We invest in custom-fit career paths for our people in line with their talents and aspirations
• We provide agile working solutions to meet the changing needs of our people and our business
• We are committed to people first relationships based on mutual trust, respect and appreciation
• We support the health and wellbeing of our people, providing a safe space to talk about emotions and mental health with access to expert advice as needed
• We invest in developing leaders of the future who demonstrate emotional intelligence and a passion to discover, coach and develop the talents of others