Salesforce Administrator (m/f/d)

GBA Group is an international life science service company with more than 3,500 employees and a broad range of analytical, logistical and specialist services in the fields of pharmaceuticals, medical products, cosmetics, chemicals, food, drinking water and the environmental sustainability.

The range of services offered by the GBA Group includes laboratory analytics, data management, special logistical services for clinical trials, as well as consulting services for private companies and public institutions in connection with their activities in the fields of research, product development, market development, and consumer protection.

Team cohesion and enthusiasm for our work define our culture. We know that our success is built on the strength of our dedicated teams. That’s why we provide every team member with opportunities for growth and development, supporting both emerging specialists and experienced leaders. We continually create new pathways for professional advancement, offering fresh perspectives and long-term potential. Together, we grow through collaboration and mutual support.

#teamchemistry #passionateaboutscience #growingtogether #jointheteam

Salesforce Administrator (m/f/d) #0261

Responsibilities

• Administer, configure, and maintain the Salesforce platform (Sales Cloud, Service Cloud, or others as applicable), including user management, profiles, roles, and permissions
• Design and implement workflows, validation rules, custom reports and dashboards
• Collaborate with business stakeholders to gather requirements and translate them into scalable Salesforce solutions
• Manage and execute data imports, exports, deduplication, and ongoing data quality initiatives
• Provide first and second-level Salesforce support to end users, troubleshoot issues, and maintain detailed documentation
• Work with external Salesforce consultants and vendors when required
• Train new and existing users on Salesforce features and best practices
• Monitor system performance and proactively identify areas for improvement

Your profile

• You have at least two years of hands-on Salesforce administration experience in a professional environment.
• You have a solid understanding of the Salesforce data model, security model and core platform capabilities.
• You demonstrate strong analytical and problem-solving skills and approach challenges in a structured and solution-oriented way.
• You are fluent in English and German, both written and spoken, which enables You to collaborate effectively with international and local teams.
• You are comfortable working independently and managing multiple priorities in a dynamic environment.
• You are willing and able to commute to our Hamburg office at least two days per week.

Benefits

• You will be part of a highly motivated team in a dynamically growing group of companies.
• In our future-oriented industry, you can expect challenging tasks, projects, and regular team events.
• With us, you have the opportunity to work from home up to 3 days a week.
• We offer a mobility allowance and the option to lease a bicycle through “mein Dienstrad”.
• You will benefit from “Corporate Benefits,” a portal offering various employee discounts.
• We also offer a company pension plan.

Kontakt:

We look forward to receiving your online application.

Unfortunately, we cannot consider applications sent by email or post.