Project Coordinator (Customer Experience Operations, Afternoon Shift)

We’re not just building restaurant tech—we’re giving independent restaurants the tools to compete and win. From our award-winning point-of-sale to AI-powered profit tools, everything we do helps operators boost profit, work smarter, and keep their best people. And every solution is backed by real humans who actually give a sh*t about helping restaurants succeed.

• Named the #1 Restaurant POS by G2 (Fall 2025), based on ratings from real users
• Rated the top-rated point-of-sale (POS) for restaurants, bars, retail, and small businesses by Capterra users
• Awarded Great Places to Work and Built In’s Best Workplaces for multiple years running

We move fast, care hard, and fight for independent restaurant operators to do what they love, and love doing it. If you’re looking to make an impact with heart and hustle, SpotOn is the place for you.

As a Project Coordinator, you will lead and manage projects that drive operational improvements, enhance Client Experience processes, and ensure smooth execution of new strategies. You will collaborate with cross-functional teams - including client experience, Product, and training - to implement scalable solutions that optimize workflows and improve overall customer experience.
You will be expected to manage timelines, ensure stakeholder alignment, mitigate risks, and measure the success of initiatives.

Here’s a bit about what we have to offer:

• Competitive pay: 8500 - 10000 PLN gross on CoE
• Access to e-learning platforms.
• Fully paid private healthcare in LuxMed.
• Access to the Worksmile platform with a monthly top-up.
• Subsidized access to breakfast and lunch through the vending machine in Kraków office, and lunches in Gdańsk office once a week.
• A laptop and essential work equipment provided by the company.
• New, modern, bright and comfortable office space in the city centre.
• A lot of free parking spots around the office.
• Access to the company’s library.
• Great working atmosphere.
• Chill out room with a PlayStation and games.
• Free snacks and beverages in the kitchen.
• Company parties and social activities.
• Employee referral program.
• Relocation Package within Poland.