Order Management Specialist with Dutch

Location: Łódź We work: Hybrid Contract of employment: full-timeLevel: Mid/SeniorRecruitment process: online About your future employer:Our Client and your future employer is a global manufacturing company whose products can be found all over the world.. A truly global business with operations and offices across Europe, Asia, and America.As a global player, it can give you the chance to follow training and development programs of all types, and to explore career opportunities and experiences in other countries and departments.You will have a great chance to participate in projects that will grow your skills and further shape your career path.Order Management Specialist with DutchYou will be interacting with customers, company sales and service representatives to handle a variety of pre-sales or post-sales service functions and process transactions via phone, internet and correspondence from customers and representatives and respond to inquiries about company’s products or services. Here are some of the things you can look forward to:Act as the main point of contact on a daily basis, directly responsible for managing customer accountsReview contracts for orders and schedules, and enter them into the SAP systemAccelerate or prioritize orders upon requestHandle requests for quotationsProcess customer returnsInvestigate credit and debit inquiries, and issue credit/debit as neededConduct regular reviews with your account base to discuss on-time delivery, backlog, and other support issuesReview, act on, and issue all relevant order-related reportsAddress technical inquiries from customers by utilizing the intranet technical reference and providing alternative solutions using available resourcesProactively follow up on quotations You are the right person for the role if you:Have previous experience in Customer ServiceYou are fluent in Dutch and can communicate in EnglishHave good time management and ability to prioritize tasksHave an organized, independent and proactive approachHave problem solving skills as well as negotiating skills are necessary to succeedAre a good team player and dedicatedAre service-minded and goal-orientated We offer:Comprehensive training to ensure success in your roleTechnical or managerial career path (everyone can develop their leadership skills)Be a part of a truly awesome team in a well - located office in ŁódźOpportunity for professional development in an international environment and for increasing your abilities and skills in various areasLife insurancePrivate medical careFlexible working hoursGreat atmosphere and comfortable working conditionsStable job and cooperation with friendly and high qualified teamSoft skills developmentHybrid model of workIntegration eventsInternational team and non-corporate work enviroment Recruitment proces:Short interview with Antal ConsultantInterview with HRGerman language verificationInterview with HR & Hiring ManagerEmployment What is Antal? Recruitment company! We are the leader in the recruitment of specialists and managers, as well as in HR consulting. The brand is present in 35 countries and has been operating in Poland since 1996. During this time we built many candidates' careers, thanks to our flexible and comprehensive approach to all recruitment processes. Our specialists, completely free of charge, will help you find and get the best job for you! What will you gain by applying for Antal job offer? Free career support! By applying for Antal offers, you will receive support from our Consultant, who will keep in touch with you via e-mail or phone, help you prepare for the interview, and take care of the quality of the recruitment process.