Operations Specialist

You’ll be a great fit if you:, Are detail-oriented and comfortable validating data across multiple tools while spotting inconsistencies or missing information;, Are comfortable handling sensitive customer data responsibly and understand the importance of security and precision;, Like structured, well-documented workflows and naturally keep things organised and methodical;, Can follow established procedures, but also notice when something could be improved;, Enjoy investigating issues and getting to the root cause of operational problems;, Like understanding how processes work end-to-end and taking ownership of parts of them;, Are happy to maintain and improve documentation so that knowledge stays clear and accessible;, Feel comfortable collaborating with engineers and other internal teams when improvements or fixes are needed;, Work well independently and manage your tasks reliably;, Don’t mind some repetitive work, as long as it requires focus and precision;, Communicate confidently in English and can write clear internal documentation., Interest in the gaming industry and digital game distribution;, Experience using tools such as Jira or Confluence;, Previous experience in operations, process support, or similar roles (especially in identifying operational inefficiencies and suggesting improvements);, Experience maintaining internal documentation or knowledge bases.