Operations Manager with Polish

Experience: + 3 years in a similar role. Call center experience preferred., Language Skills: Strong verbal and written skills in Polish (B1) and English (C1) proficiency., Team Leadership: Experienced in mentoring, coaching, guiding teams, developing action plans, and providing effective feedback., Development: Proven ability to coach, develop action plans, and provide effective feedback., Process Improvement: Skilled in analyzing and enhancing work processes to meet goals., Pressure Management: Works well under pressure, ensuring tasks are followed through to completion while maintaining professionalism., Organization & Prioritization: Excels in managing and prioritizing projects in fast-paced environments., Data Expertise: Must have mastery over data, as leadership fact-checks in real-time., Real-Time Analysis: Able to verify data during live presentations using tools like Domo and Workday., Proof of Action: Can immediately demonstrate where and how actions, like job postings, are executed., Calm & Composed: Thrives in high-pressure, fast-paced environments, providing detailed answers quickly., Availability: Available to work from our office in Katowice.

sharing the costs of sports activities, private medical care, life insurance, fruits, integration events, no dress code, coffee / tea, leisure zone, charity initiatives