Lead Product Owner

Technologies we use

About the project

Your responsibilities

• Define and own the product vision, roadmap, and priorities for Disruption Management products
• Translate airline operational challenges into clear, outcome-driven product outcomes
• Balance short term operational needs with long‑term evolution towards Sabre Mosaic
• Track competitive landscape and industry trends in service recovery, self‑service, and automation
• Write clear business requirements, user stories, and acceptance criteria
• Prioritize and manage the product backlog
• Partner closely with engineering, delivery, care, UX and commercial teams to deliver scalable, high‑quality solutions
• Work with Data & Analytics and Sabre Labs to leverage real‑time data, rules, and intelligent decisioning
• Support Sales Engineering, Delivery, and Customer Care with product expertise and demos
• Drive measurable outcomes for airline customers, including operational efficiency, reduced manual servicing, improved customer satisfaction, and revenue protection

Our requirements

• Proven experience as a Product Owner, or delivering complex, workflow‑driven products
• Strong customer empathy and ability to translate operational problems into product solutions
• Experience working in agile product teams and managing backlogs end‑to‑end
• Excellent communication and stakeholder‑management skills, with the ability to lead through influence
• Analytical mindset with comfort using data to inform decisions
• Experience in airline, travel, transportation, or large‑scale operational systems
• Familiarity with disruption management, service recovery, or order/PNR‑based servicing
• Experience with B2B SaaS or platform‑based products
• Exposure to AI/ML‑driven decisioning or event‑driven systems

This is how we organize our work

This is how we work

This is how we work on a project

What we offer

• Paid time off
• Year-End-Break: enjoy additional fully paid days off during the last week of the year
• Paid parental leave: Take up to 12 weeks off with pay after birth or adoption of a child. Sabre Global Paid Parental Leave runs concurrently with local leave policies.
• Paid volunteer time: take up to 4 days annually to give your time to a charitable organization of your choice
• Your money
• My Benefit platform/Multisport card: enjoy the benefit cafeteria system and use popular sport card
• Tax deduction: take the opportunity to claim deductible costs, reducing your income tax
• Employee Capital Plans: profit from long-term saving scheme co-financed by Sabre and the State Treasury
• Baby Bonus: benefit from one-time allowance on childbirth or adoption
• Say Thanks program: collect points on recognition program and transfer them to wide variety of gifts and services
• Health and wellness
• Luxmed VIP medical coverage: take care of yourself and your family with the extensive medical package with a broad range of additional services
• Foreign travel insurance: feel safe going abroad with free Allianz insurance offered as part of our Lux Med package
• Employee Assistance Program: find help in free, confidential program with a certified counselor
• Mindfulness & meditation apps: take care of your mental and physical health
• Life insurance: sign up for free, high coverage life insurance program
• Career development
• Professional development: access to e-learning platforms as well as join Sabre live learning sessions
• Certification and tuition reimbursement
• Our Communities: join one of our team member groups focused on sharing knowledge and best practices (Google Developers Group, Innovation Lab Community, Women in Technology, SOLVE!T and many more)
• And more
• Car and bike parking
• Fun & Relax zone in modern office: enjoy electronic tables to work, foosball, ping pong, pool table, swings, massage chairs and terraces to admire a panoramic view of Kraków. We have parents’ rooms as well
• No dress code
• Innovation Lab: access Augmented Reality & Virtual Reality equipment, Robot construction kit, 3D printers and many more
• Attractive Referral Bonus: earn $2500 USD for every hired referral

Benefits