Lead Network Infrastructure Engineer (Cisco)

Stakeholder & Business Alignment: Ensure continuous alignment between network operations and business priorities, translate business needs into actionable technical strategies.
Escalation Management: serve as the final point of contact for critical (P1/P2) network outages, lead Major Incidents and Potential Major Incidents, ensuring rapid service restoration, coordinate with global network teams and vendors to drive efficient troubleshooting, engage the appropriate technical experts and manage Root Cause Analysis (RCA) to prevent recurrence.
Service Delivery: oversee 24/7 support operations, including rotational schedules and on-call structures, ensure operational readiness, process adherence, and performance across all support teams, monitor SLA compliance and implement continuous improvements to operational efficiency.

Minimum 8+ years experience in Network Engineering, with at least 3 years in a technical lead or managerial role.
Bachelor’s degree in IT, Computer Science, or a related field (or equivalent experience).
Certifications: CCNP (Preferred), CCIE (Preferred)
Good knowdlege on Switching and Routing especially on BGP, OSPF, VPC, and MLAG within Cisco and Arista environments.
Proven experience managing Cisco ASA, Fortigate, and Checkpoint; deep knowledge of Cisco ISE.
Expert-level packet capture analysis and performance tuning for WAN accelerators.
Practical knowledge of Network-as-Code (Ansible/Python) to streamline repetitive tasks.
Fluent English with the ability to simplify technical jargon for non-technical executives.
A "see-it-through" mindset for complex customer issues and long-term projects.

Practical benefits: company car, yearly financial bonus, private medical care with Medicover with additional packages (e.g., dental, senior care, oncology) available on preferential terms, life insurance and access to NAIS benefit platform.
Award-winning development programs to support your career at every stage. Connected Manager - our leadership development program has already helped over 300 employees accelerate their growth!
Access to over 70 training tracks with certification opportunities (e.g., GenAI, Excel, Business Analysis, Project Management) on our NEXT platform. Dive into a world of knowledge with free access to Education First languages platform TED Talks and Udemy Business materials and trainings.
Cutting-Edge Technology: Position yourself at the forefront of IT innovation, working with the latest technologies and platforms. Capgemini partners with top global enterprises, including 145 Fortune 500 companies.
Power to build a sustainable, more inclusive future: Be the change and engage in our initiatives like IT Girls rEvolution Academy, CharITy Hackathon, Tree Planting or Grant Program.

Hexjobs Insights