Knowledge Base Coordinator

Technologies we use

About the project

Your responsibilities

• Gather, organize, categorize, and maintain data across company documents, FAQs, process guides, and technical resources
• Collaborate with technical and non-technical staff to collect and structure existing knowledge for company-wide access
• Develop, implement, and refine categorization and organization schemes for all types of company data and documentation
• Create procedures for ongoing maintenance, review, and updates of knowledge base content
• Ensure consistency, accuracy, and intuitive organization of internal and external documentation

Our requirements

• Proven experience in knowledge management, data coordination, information systems, or a related field
• Strong organizational, analytical, and communication skills
• Ability to collaborate with technical and non-technical teams and understand business processes
• High attention to detail and reliability in handling documentation
• Experience in knowledge base design
• Experience with enterprise knowledge base software and content management tools (e.g. Jira, Confluence, Excel, SharePoint, XWiki)
• Proficiency in Polish and English

Optional

• Background in Technical Writing (either through professional experience or formal training)
• Knowledge of AI-based tools and the ability to prepare data and content for their use

This is how we organize our work

This is how we work

What we offer

• Salary: 6 000 – 10 000 PLN net/B2B (depends on experience) / contract of mandate (UZ) or employment contract (UoP) also possible
• Work-life balance: hybrid service delivery model (2 times per week in the office)
• Semi-annual evaluation meetings and a clearly defined career path
• A friendly Buddy to guide you through the onboarding and further training and career opportunities
• Training possibilities for personal development after completing the onboarding period
• Space to implement your own ideas
• Fitness card (Benefit Multisport)
• Private health care (EnelMed)
• An open and casual company culture filled with internal events
• The opportunity to quickly develop professionally on projects in Europe and all over the world
• Great integration events :)
• Referral Program

How we will take care of your development:

• Working in an international environment
• Experienced team willing to share knowledge
• Trainings