Jira Support & MCP Developer

We are looking for a Jira Support & MCP Developer to join a dynamic enterprise-scale IT ecosystem supporting agile delivery teams. This is a long-term opportunity to work with a global technology leader, currently modernizing and scaling its Jira-based backlog, test management, and AI-enabled collaboration platforms.This role combines Jira platform support, AI/MCP integration development, and DevOps-oriented automation, contributing to secure, scalable, and future-ready enterprise tooling.You will be part of the Jira Platform Operations team, acting as a bridge between Jira support, AI enablement, and DevOps integration initiatives.ResponsibilitiesAdminister and support Jira Software (Data Center & Cloud) in enterprise environmentsDesign and maintain automation rules and advanced workflow logicDevelop and maintain MCP-based integrations for AI agents and enterprise toolsEnable secure AI use cases leveraging ChatGPT, Copilot, and enterprise AI agentsImplement REST-based integrations and custom Python automationSupport cloud migration and app re-platforming initiativesParticipate in incident resolution, RCA, and performance optimizationCollaborate with DevOps teams on Kubernetes/GCP-based deployments (for DC environments)Ensure compliance with enterprise security and governance requirementsRequirements2+ years of experience in Jira Administration (Data Center and Cloud)Advanced Jira Automation and workflow design skillsStrong experience with Jira plugins (JMWE, Structure, Xray)Hands-on experience with AI tools and AI agents (e.g., ChatGPT, Copilot)Experience integrating or developing MCP-based solutionsSkills in REST API integration and automation scripting (Python preferred)Understanding of DevOps principles and CI/CD conceptsAtlassian certification (e.g., Atlassian Certified Professional – Jira Administration)Strong communication and documentation skillsAnalytical mindset with strong problem-solving capabilitiesProactive ownership attitudeComfortable working in complex enterprise environmentsEnglish proficiency at a B2 level to ensure effective communication and documentationNice to haveExperience deploying or operating services in KubernetesKnowledge of GCP or cloud-native environmentsExperience with secure API authentication (OAuth2, SSO, token management)Experience with ServiceNow, Confluence, Bitbucket, or GitHub integrationsExperience supporting large-scale enterprise platformsCloud, DevOps, or AI-related certificationWe offer/BenefitsWe gather like-minded people:Engineering community of industry professionalsFriendly team and enjoyable working environmentFlexible schedule and opportunity to work remotely within PolandChance to work abroad for up to 60 days annuallyBusiness-driven relocation opportunitiesWe provide growth opportunities:Outstanding career roadmapLeadership development, career advising, soft skills, and well-being programsCertification (GCP, Azure, AWS)Unlimited access to LinkedIn Learning, Get Abstract, Cloud GuruEnglish classesWe cover it all:Stable income (Employment Contract or B2B)Participation in the Employee Stock Purchase PlanBenefits package (health insurance, multisport, shopping vouchers)Strategically located offices featuring entertainment and relaxation zones, table tennis and football, free snacks, fantastic coffee, and moreReferral bonusesCorporate, social and well-being eventsPlease, note:The set of bonuses might vary based on the role you apply for – specifics will be discussed with our recruiter during the general interview.We will reach out to selected candidates exclusively.EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.