IT Systems Engineer

Technologies we use

About the project

Your responsibilities

• Troubleshooting issues with mailboxes, DL, Teams, and other M365 services both for end-users and local IT responsible
• Managing mailboxes and other M365 resources
• Managing quarantine and mail tracking as part of troubleshooting
• Knowledge sharing with local IT departments worldwide
• Enforcing policies and standards of M365 environment
• Troubleshooting and 2nd / 3rd Level Support for Server Operating Systems based on Windows and Linux
• Administrate services such as DHCP, DNS, GPO
• Work closely with Platform Services teams in global rollout projects
• Prepare technical documentations for tools, services and processes in English
• Provide second level support for Local IS responsible staff worldwide
• Perform other tasks, e.g. patch management, software maintenance

Our requirements

• Master degree in Computer Sciences, or equivalent
• A minimum of 3 years of proven working experience in a similar position
• Working experience with following technologies and tools:
• Microsoft 365 services (Exchange, SharePoint, Teams, OneDrive)
• Azure AD (Entra ID)
• MS Windows Server 2019 and later
• DNS, DHCP, GPO
• Scripting (PowerShell)
• Client Management solutions (e.g. Microsoft SCCM, Intune, Azure Arc)
• General knowledge about networks
• Linux environment knowledge would be an asset
• Open minded with good communication skills for support and service desk tasks

What we offer

• Stable employment based on an employment contract (umowa o pracę)
• Home office options (2 days per week in Warsaw office), flexible working hours (from 7AM to 5:15PM)
• Remote work from anywhere (up to 20 days per year)
• Essential introductory training and access to additional development trainings
• Opportunities to grow in an international work environment

Benefits