IT Support Specialist (f/m/x)

IT Support Specialist (f/m/x)

Sii Sp. z o.o.

Jawor
Jawor, Lower Silesia
B2B
IT support
network infrastructure
troubleshooting
ticketing systems
remote desktop
24/7 shift
ITIL
hardware maintenance
software diagnostics

Hexjobs Insights

Position for IT Support Specialist in Jawor. Responsibilities include IT operations support, system ticket management, and maintenance of network infrastructure. Requires technical support experience and English proficiency.

Słowa kluczowe

IT support
network infrastructure
troubleshooting
ticketing systems
remote desktop
24/7 shift
ITIL
hardware maintenance
software diagnostics

Benefity

  • Great Place to Work since 2015
  • Employment stability with PLN 2.1BN revenue
  • Profit sharing with workers (over PLN 76M since 2022)
  • Private healthcare and benefits cafeteria
  • Support for passions and voluntary actions (PLN 1 000 000/year)
  • Investment in employee growth (training and meetups)
  • Comfortable workplace options

Technologies we use

About the project

Your responsibilities

  • Providing IT operations support by handling tasks related to production, quality, logistics, and resolving network or infrastructure issues
  • Diagnosing and resolving issues with hardware and software on the shop floor or in the control center, following available documentation
  • Managing system tickets by creating, updating, and closing requests to ensure efficient problem resolution
  • Maintaining network infrastructure and devices through patching, troubleshooting, and overseeing the proper functioning of the shop floor equipment

Our requirements

  • Minimum 1 year of experience in direct technical support for users and IT infrastructure, including servers and networks
  • English language proficiency at a minimum of B2 level; knowledge of German is a nice-to-have
  • Readiness to work in a 24/7 shift system, limited to the factory in Jawor
  • Motivation for continuous learning and professional development in a dynamic technical environment
  • Residing in Poland required

Optional

  • Experience with ticketing systems
  • Familiarity with TeamViewer, RDP, Remote Desktop, VPN
  • Career development plans in the IT field
  • Basic knowledge of ITIL

What we offer

  • Great Place to Work since 2015 - it’s thanks to feedback from our workers that we get this special title and constantly implement new ideas
  • Employment stability - revenue of PLN 2.1BN, no debts, since 2006 on the market
  • We share the profit with Workers - over PLN 76M has already been allocated for this aim since 2022
  • Attractive benefits package - private healthcare, benefits cafeteria platform, car discounts and more
  • Comfortable workplace – class A offices or remote work
  • Dozens of fascinating projects for prestigious brands from all over the world – you can change them thanks to Job Changer application
  • PLN 1 000 000 per year for your ideas - with this amount, we support the passions and voluntary actions of our workers
  • Investment in your growth – meetups, webinars, training platform and technology blog – you choose
  • Fantastic atmosphere created by all Sii Power People
Wyświetlenia: 13
Opublikowana23 dni temu
Wygasaza 7 dni
Rodzaj umowyB2B
Źródło
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