IT Change Manager

Technologies we use

About the project

Your responsibilities

• Shape and implement change strategies tailored to the client context (impact & readiness assessments, stakeholder mapping, change plans, adoption KPIs).
• Lead stakeholder engagement activities, including workshops and focus groups, ensuring employee voice is embedded in the design.
• Design and deliver fit-for-purpose communication and training solutions (enablement plans, learning journeys, coaching, super user networks).
• Develop and execute communication strategies that clearly articulate the vision, benefits, and practical implications of change.
• Facilitate impact assessment workshops to analyze As-Is and To-Be states and define mitigation actions.
• Conduct readiness and adoption assessments to evaluate organizational preparedness and track progress.
• Lead and deliver project workstreams end-to-end (scope, planning, RAID management, budget, quality), ensuring on-time and on-budget delivery.
• Build trusted, long-term relationships with client leaders.

Our requirements

• 4–7 years of experience in project management and organizational change management, ideally within technology-enabled transformations.
• Proven experience leading end-to-end change management transformation projects.
• Strong facilitation, communication, and stakeholder management skills; comfortable engaging senior audiences.
• Excellent English (minimum C1 level).
• Willingness to travel (up to 20%, depending on project needs).
• Professional certifications are a plus: PROSCI, CCMP, ADKAR, PRINCE2 / PMP, Lean Six Sigma, Business Analysis.

Optional

• An additional European language (German and/or Italian).
• Experience in consulting and/or large-scale, multi-country programs.
• Sector experience in financial services and/or the public sector.
• Experience with BPMN.