International Onboarding Orchestrator (with Mandarin)

Excellent understanding of Onboarding and KYC processes, including client type specific requirements., Proven experience in leading the delivery of excellent customer service, proactively looking for innovative ways to improve service delivered to customers., Project management skills desirable., Comprehensive understanding of risk management and proven experience of ensuring compliance with relevant regulatory processes., Strong interpersonal skills with highly developed capacity to influence others., Ability to prioritize and work independently under pressure., Product knowledge beneficial (e.g. Markets), Excellent command of Mandarin and English (verbal and written).

In-office gym, sharing the costs of sports activities, private medical care, sharing the costs of professional training & courses, life insurance, remote work opportunities, flexible working time, integration events, corporate sports team, retirement pension plan, corporate library, no dress code, coffee / tea, parking space for employees, leisure zone, extra social benefits, employee referral program, opportunity to obtain permits and licenses, charity initiatives, family picnics, extra leave