Implementation Specialist

Role Overview

We are seeking an Implementation Specialist to support the delivery and scaling of the NetTickIT software solution across retail clients in the UK and Europe as the company continues to grow. This is a client-facing, hands-on role that requires collaboration with IT, marketing, commercial, and operations teams within retail businesses.

The role focuses on requirements gathering, solution design, system configuration, integration coordination, and client onboarding, ensuring projects move efficiently from conception through to full implementation.

This is not a pure development role. The ideal candidate will combine strong analytical and technical capability with the ability to work directly with clients, understand their business processes, and translate requirements into a robust and scalable NetTickIT configuration.

The Implementation Specialist will report directly to the Head of Software and will work closely with Project Management, Development, Sales, and Operations teams, ensuring alignment between client requirements, system configuration, and overall platform capability.

What We Offer

• Stable employment in a company with strong growth potential

• A friendly and collaborative team environment where knowledge sharing and mutual support are part of the culture

• Continuous development opportunities through:

  • working with diverse technologies on projects for well-known clients
  • collaboration with experienced experts who are eager to share their knowledge
  • co-funding for training and certifications

• Employee Referral Programme