Go-To-Market Ops Specialist

We’re looking for a resourceful and tech-savvy person to join our Operations team and help enhance our sales efforts, especially within the inbound lead funnel.The ideal candidate combines strong technical understanding with operational thinking and knows how to collaborate effectively across teams. You’re comfortable working with both people and systems, improving processes, and helping the sales organization operate more efficiently.Key ResponsibilitiesOptimize and monitor inbound lead funnels for the sales teamPropose and manage initiatives that introduce new lead sourcesManage and integrate sales systems (Apollo, Salesforce, LeanData, and others)Improve and maintain high data quality across sales systemsImplement automations that free up sales reps’ timeCreate and document technical and operational processesFacilitate collaboration across the Go-To-Market organization (marketing, support, and partners)Act as a trusted advisor to the sales organization (leaders and reps) to help improve efficiency and workflowsSuccess MetricsProactive identification and implementation of improvementsHigher quality of leads worked by the sales teamAutomation initiatives that allow reps to focus on customer conversationsFast adoption and ownership of the sales tech stackIntroduction of new and scalable lead sourcesRequirements and SkillsStrong technical aptitude and curiosity about systems and toolsExperience administering SaaS tools and platformsExperience in B2B SaaS revenue or go-to-market operationsStrong judgment in choosing between technical and process-based solutionsProven track record of building and implementing automationsStrong understanding of the US B2B marketStrong communication skills, especially the ability to translate technical concepts into clear business languageHow We WorkWe’re a hybrid team – remote when it makes sense, onsite when it matters most.Once per quarter, your whole team spends 5 working days together at our Wrocław office – a time for focused execution, unblocking work, and driving key outcomes.Our office is open year-round – drop by anytime.BenefitsWe don’t want you to worry about all the basic benefits - like a Multisport card, private health care, or a home office equipment budget.What we really want you to feel and what we believe in is that the real benefits come from the culture we’ve built.With a hybrid work model, unlimited paid days off and sick days policy, an environment focused on outcomes instead of worked hours, and people dedicated to their work, you’ll find a workplace where you can thrive.And here’s the icing on the cake: you’ll have the opportunity to work with the makers behind all Text products: LiveChat, ChatBot, HelpDesk, KnowledgeBase, OpenWidget.