GIS Tools Specialist

Analyze and resolve tools and/or hardware problems: Diagnose and resolve complex problems discovered in tools/ products,
Act as a technology expert for Geo Operators and Program Managers, removing technical obstacles and resolving user-reported problems,
Work closely with GDO program management and software engineering teams to appropriately file bugs and escalate issues, ensure reproducibility, and communicate user issues.
Coordinate tool releases and new updates (as needed),
Test tool fixes/changes/new features for engineers,
Submit code changes for tools (as needed),
Develop new tools/Dashboard as needed by the teams,
Diagnose global geo problems related to software/Linux,
Respond to support tickets for technical issues (bugs, latency, tool issues) and perform debugging, analysis, and escalate bugs that negatively impact operations according to the thresholds established in a timely and clear way.

1-3 years of experience in a similar domain,
ArcGIS Desktop, ArcGIS Server experience,
Scripting knowledge – Python and SQL experience,
Nice to have – Github, FME
High school graduate or equivalent,
Technological savviness,
Availability to work on the weekends (1-2 weekdays/month)
Excellent interpersonal and communication skills with the ability to operate and communicate effectively with people at all levels of the business,
Strong problem-solving skills and excellent attention to detail,
Able to work independently, motivated, proactive attitude with a passion for learning and creative problem-solving.

Extensive benefits package: Multisport Card, LuxMed medical healthcare including dental care, life insurance, cafeteria benefits,
Opportunity to be part of a global organization focused on development,
Open-minded and multinational environment,
Training & development opportunities, including language courses,
Professional development and a clear career path,
Full equipment and paid training are provided from the first day of work.
Extensive benefits package: private medical healthcare, including dental care, life insurance, and cafeteria benefits.

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