Front Office Supervisor
Hilton Berlin Hotel
Status
Hexjobs Insights
Position: Front Office Supervisor. Responsibilities: Supervise Front Desk operations, manage guest inquiries, ensure team knowledge of hotel services. Requirements: Experience in luxury hotels. Benefits: Travel discounts, gym access, 30 days holiday.
Słowa kluczowe
Benefity
- Up to 40 nights per year at discounted rates and 50% off F&B in Hilton Hotels
- Free access to dedicated team member gym
- Discounted rates for Conrad Team members with retailers
- 30 days holiday plus additional days for long service
- Paid maternity and paternity leave
WELCOME TO A WORLD OF OPPORTUNITIES
AT IRELAND’s #2 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS!
The Conrad Dublin is a5* hotelandpart of the Hilton Luxury Division. We aim to ‘offer smart luxury travelers inspiring connections & intuitive service in a world of style’. We areone of the best5* luxury hotel in the country.
“Conrad is Empowering and Bold”
The Job Role:
- Supervise Front Desk operations during your assigned shift to a consistently high standard
- Ensure your shift team have a current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events
- Advise your shift team of any special events or VIP Guests in the hotel that day
- Monitor the appearance, standards, and performance of Team Members with an emphasis on training and team work
- Maximize sales revenues through up-selling and marketing program
- Manage Guest requests, inquiries, and complaints promptly and completely
- Maintain the professional appearance of the Front Desk with a focus on hospitality and Guest service
The ideal candidate should be:
Someone who ….has previous experience in a luxury property, and must have hotel experience
Someone who…..is Motivated to Create Memorable Experiences for Every Guest, Every time
Someone who…. Has a Luxury Mind set –To our team this is Anticipating our Guests Needs and Personalizing their Experience
Someone who…. Is a Team Player – Collaborative, Flexible, Fun and Dynamic
Someone who ….is Ambitious and Passionate
Benefits
Working for Hilton means you arejoining an international company with more than 9000 hotels across the globewith countless benefits & career development opportunities such as:
- Travel - Up to 40 nights per year at discounted rates and 50% off F&B in Hilton Hotels around the world. Plus up to 70 nights of discounts for your Family and Friends
- Team Member Gym – a dedicated team member gym with free access 7 days a week
- Benefit – Discounted rates for Conrad Team members across a wide range of retailers
- Development – Hilton have numerous learning & development plans for all types of roles and career paths as well as free access to LinkedIn Learning and Harvard Manage Mentor
- Holidays – 30 days holiday (incl BH) plus long service entitlement of an extra day per year up to a total of 5 additional days
- Maternity & Paternity – Paid leave for those that qualify
- On shift – complimentary meals on duty
Job:Guest Services, Operations, and Front Office
Title:Front Office Supervisor
Location:null
Requisition ID:HOT0CD34
EOE/AA/Disabled/Veterans
| Opublikowana | 7 dni temu |
| Wygasa | za 23 dni |
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