E-commerce Customer Service Specialist
Husqvarna Shared Service Center
Status
Hexjobs Insights
Role: E-commerce Customer Service Specialist, responsible for managing customer support, processing data validation, and optimizing e-commerce processes. Requirements: 2+ years in e-commerce support, fluency in English, analytical skills.
Słowa kluczowe
Benefity
- sharing the costs of sports activities
- private medical care
- life insurance
- remote work opportunities
- flexible working time
- discounted corporate products and services
- meal passes
Wymagania
Minimum 2 years of experience in e-commerce customer support (preferably in a product-based company), Experience in handling 2nd line support and managing complex customer cases, Fluent English (C1/C2), Ability to analyze and validate order data across systems (e.g., CRM/ERP, SAP is a plus), Experience working with ticketing systems and maintaining high-quality customer communication, Good analytical skills – ability to prepare reports, analyze data, and identify process improvement opportunities, Basic knowledge of finance processes (accounts receivable: collections, invoicing, cash posting)
Benefity
sharing the costs of sports activities, private medical care, life insurance, remote work opportunities, flexible working time, corporate products and services at discounted prices, integration events, extra social benefits, meal passes, employee referral program
| Opublikowana | 17 dni temu |
| Wygasa | za 14 dni |
| Źródło |  |
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