Digital Service Manager (IBM Hosting)

Technologies we use

About the project

Your responsibilities

• Acting as global Service Owner for IBM i & IBM z platforms.
• Overseeing day-to-day operations to ensure availability, reliability, and security.
• Managing the hosting supplier including SLAs, finance follow-up, and continuous improvement.
• Driving the service roadmap in alignment with business and IT strategy.
• Supporting incident handling and operational stability.
• Working closely with architects, security, and service management teams.

Our requirements

• Proven experience in managing digital services within IBM Hosting environments.
• Strong understanding of digital infrastructure and service management principles.
• Excellent communication and stakeholder management skills.
• Ability to work collaboratively across diverse teams and manage multiple priorities.
• Relevant technical certifications or educational background in IT, digital services, or related fields are preferred.
• Analytical mindset with problem-solving capabilities.

This is how we organize our work

This is how we work

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What we offer

• Opportunity to work remotely, providing flexibility and work-life balance.
• Collaborative environment promoting professional growth and development.
• Flexible work arrangements supporting remote team management.
• Unique TEAL culture, relationship- and respect-driven community, non-corporate atmosphere.
• Agile approach and no bureaucracy.
• Outstanding integration trips to various places in Europe for all employees.
• Activities to support your well-being and health.
• Luxmed Gold Extended medical care and Multisport Plus benefit.

Benefits