Digital Customer Service Specialist with Spanish (m/f/x)

Secondary education or higher., Min. 2 years of relevant experience in customer service., Fluency in English and Spanish, Experience handling complex or escalated customer cases., Experience supporting or coaching others is a strong advantage., Customer‑centric and solution‑oriented mindset., Strong communication and problem‑solving skills., Proactive, organized, and detail‑oriented., Strong collaboration skills and a natural team player., Familiarity with MS Office (CRM/Ticketing tools would be a plus)

Work in a pet‑friendly office, Mental Health Assistance Program, sharing the costs of sports activities, private medical care, sharing the costs of foreign language classes, sharing the costs of professional training & courses, life insurance, remote work opportunities, corporate products and services at discounted prices, integration events, corporate library, no dress code, video games at work, coffee / tea, extra social benefits, pre-paid cards, holiday funds, employee referral program, charity initiatives, family picnics