Digital Customer Service Specialist with German (m/f/x)

Secondary education or higher., At least 2 years of relevant experience in customer service., Fluency in English and German., Experience handling complex or escalated customer cases., Experience supporting or coaching others is a strong advantage., Customer‑centric and solution‑oriented mindset., Strong communication and problem‑solving skills., Proactive, organized, and detail‑oriented., Strong collaboration skills and a natural team player., Familiarity with MS Office (CRM/Ticketing tools would be a plus)

Mental Health Assistance Program, sharing the costs of sports activities, private medical care, sharing the costs of foreign language classes, life insurance, remote work opportunities, corporate products and services at discounted prices, integration events, corporate library, no dress code, video games at work, coffee / tea, leisure zone, extra social benefits, pre-paid cards, holiday funds, christmas gifts, employee referral program, charity initiatives, family picnics