Delivery Manager

DescriptionNetguru is a trusted partner in digital commerce. The company helps leading brands modernize B2B solutions, marketplaces, and retail ecosystems. Since 2008, it has empowered businesses with cutting-edge technology, AI-powered personalization, and world-class engineering and design teams. A certified B Corporation®, Netguru is trusted by major brands including IKEA, VW, OLX, Delivery Hero, Żabka, Wolt, Careem, and Vinted.Salary:PLN 18.000-28.800 (B2B+ Managerial Contract) + 20 paid days off + bonuses; orPLN 15,000-24.000 gross (Employment Contract) + bonuses.Requirements5+ years of experience in portfolio management in IT sotware services industry,Proven experience in managing a portfolio, including complex, custom and multi-team projects.Deep understanding of delivery economics: margin, utilization, forecasting, pricing.Leadership experience and proven ability to lead cross-functional teams and manage complex stakeholder landscapes.Strong presence and confidence in client conversations (including at executive level) and leading presales.Data-driven decision-maker with high standards for clarity, execution, and accountability.Comfortable navigating ambiguity, conflict, and tradeoffs — and turning them into outcomes.Passionate about scaling what works, fixing what doesn’t, and building systems that last.Fluency and English and Polish.Nice to have:Certifications (PMP, CSPO, SAFe, Prince2)Background in software consulting, product delivery, or digital transformationExperience in delivery-led growth / account expansionFamiliarity with Salesforce, Jira, Looker/BI tools, and capacity planning systemsResponsibilities:Owning a portfolio of client engagements, ensuring delivery of promised outcomes, on time and on budget.Driving profitability by managing sold vs delivered margin and forecasting accuracy.Coaching and developing Project Managers within your portfolio — with clear feedback, ownership, and recognition.Building and maintaining senior-level relationships with clients — from product owners to CxOs.Identifying opportunities for upsell, cross-sell, or renewal in collaboration with Sales and Account teams.Leading pre-sales efforts: discovery workshops, delivery shaping, staffing, and estimating.Implementing shared delivery standards: rituals, templates, dashboards, and operating rhythms.Collaborating closely with Engineering to ensure technical quality, velocity, and scalability.Partnering with Talent and Resource Management to drive smart staffing and responsible capacity planning.Reporting on performance, risks, and value — proactively, transparently, and with clarity.BenefitsAccess to the WorkSmile platform offering benefits adapted to your preferences:Multisport card,Private health insurance package,Life insurance,And hundreds of other options to choose from 15 categories (shopping, leisure, travel, food, etc.).Support for your growth – a head/manager’s budget available to every employee.Discounts on Apple products.Various internal initiatives: webinars, knowledge sharing sessions, .