Danish​-speaking Customer Service Consultant

Danish​-speaking Customer Service Consultant

Hybrid or remote mode ​

Hi! 

We support customers of one of the largest manufacturers of home appliances/RTV equipment.

We are growing and looking for consultants who are enthusiastic and committed to serving customers.

 

Tasks: 

- Providing technical support to equipment users via incoming calls.​

- Diagnose and resolve technical problems.

- Providing information on products and their functionality.

- Entering requests into the system.

 

Our requirements: 

- Fluency in Danish (B2/C1).

- Excellent command of English (B1/B2).

- Basic knowledge of household appliances (i.e. refrigerator, washing machine, TV).

- Communicative, willingness to learn.

- Ability to type quickly on a computer keyboard.

- Availability for at least 120 hrs per month; Project hours: Mon–Fri 8:00-17:00.

 

We recruit remotely! Learn about the stages of recruitment: ​

• Screening - initial phone or e-mail contact.
• Language test.
• Online interview with English language verification.
• Information for you about our decision.

 

What we offer: ​

- Civil contract with a rate PLN 60,00 gross/h.​

- Bonus system: after reaching the appropriate tenure and KPIs, +2 PLN gross per hour, then +4 PLN gross.

- The possibility of arranging a convenient collaboration schedule.

- Access to the MyBenefit platform, where you can exchange the points you receive each month for a sports card, private medical care, ​shopping codes, cinema tickets, and much more.​

- ​How do we understand hybrid mode? ​

The possibility of switching to hybrid mode after 2 months from the office - after training and the first month of independent work with good performance and obtaining the manager's permission. And then: 3 weeks from home, 1 week from the office.

- Opportunities for personal and language development - internal training and free access to a language learning platform are available.

- Opportunity to grow within the company's structures - we are specialists in identifying talent from among our agents through internal recruitment. This is a chance for you to build a career path.

 

.To which we urge and invite you! Apply today!