Customer Support with German | Relocation package 5500 PLN gross

Customer Support Specialist with German

Obsługa klienta | Język niemiecki

Location: Gdańsk (on-site)

Company: Foundever

**Pay rate: 49 PLN/hour gross (**equivalent working time system)

Relocation package: 5500 PLN gross

 

If you speak German fluently, enjoy working with people, and want to join one of the most recognized brands in the travel industry – this opportunity is for you!

 

At Foundever, you will:

• Communicate daily (by phone and email) with customers from the German market,
• Support clients with travel- and booking-related inquiries,
• Ensure every customer ends the conversation with a smile,
• Work with a friendly, supportive team that truly loves what they do,
• Have a real impact on how customer service looks for one of the most famous travel brands.

Our requirements:

• We’re not looking for perfection – we’re looking for great people to work with.

We’re looking for you if you:

• Speak German fluently (C1 level),
• Have a good command of English (B2 level),
• Are comfortable using a computer and MS Office,
• Have empathy, professionalism, and a proactive attitude,
• Want to grow – with us, you really can (92% of our managers started in this position!).

What you’ll gain by joining Foundever:

• Attractive financial bonuses:

  • monthly bonus for meeting performance goals,
  • PLN 3,000 gross attendance bonus,
  • PLN 5,500 gross relocation bonus,

• Development from day one: training, e-learning platforms, and real career growth opportunities,

• A benefits package that really works: Multisport card, private medical care, eyewear allowance, gifts for children, vacation subsidies,

• Modern office in Gdańsk: great coffee and even better atmosphere,

• Wellbeing programs: we care about mental health and work-life balance.

Why join us?

At Foundever, we believe that great customer service starts with happy employees. We provide you with space to grow, job stability, and a team where you’ll truly enjoy working.

Take the next step in your career – join our project and help us create exceptional customer experiences together!