Customer Support Specialist (German and English-speaking)

📍 Location: Gdańsk, Przymorze💸 Salary: Up to 49 PLN/hour gross (Employment Contract / Mandate Contract)🕒 Shift Work: 8:00 AM – 11:00 PMWe are recruiting for the position of Customer Support Specialist with proficiency in both German and English languages. The team works in a shift system (8:00 AM – 11:00 PM, 5 days a week, monday- sunday), providing support to users.Are you looking for a job where you can use German and English, and at the same time have a real impact on customer experiences? Join the team and develop in an international environment.What You Will Be Doing:Providing customer service in German and English (phone + email).Giving information about reservations and service terms and conditions.Solving current customer problems with empathy and professionalism.Cooperating with the team and participating in training sessions.We Expect:German at a C1 level.English at a minimum B2 level.Communication skills and a customer-oriented approach.Readiness for shift work.We Offer:Stable employment (Employment Contract or Mandate Contract).Full training and mentor support.Real opportunities for development and promotion.Work in a friendly atmosphere.Relocation package.