Customer Service Specialist | Czech and Slovak

Join our team at Foundever!  Are you looking for a job in a dynamic environment where you can develop your skills and gain experience in the outsourcing and consulting industry? We are a leading company with 1500 great people across Poland (Warsaw, Gdansk, and W@H), and now we are looking for you to join our team!Customer Service Specialist with Czech and Slovak - technical roleFully remote work mode from Poland. Your daily tasks:- Providing the highest level of customer service (contact with clients via phone and e-mail); - Updating information in systems regarding open cases. - Meeting targets, following company policies and procedures, ensuring quality of service;  - Performing daily tasks in an efficient and timely manner. What do we expect from you?- Language skills: Proficiency in both Czech (C1/C2) and Slovak (C1/C2) and good command of English (B1-B2 level);  - Experience: Great if you have experience in technology focused roles and in customer service in general;  - Technology: Knowledge of MS Office and developed computer skills;   - Personality: Motivated, enthusiastic, open to having clear conversations with customers, solution oriented. Advantages will be:- Independence and ability to work with minimal supervision;  - Tech savvy background/interest, ability to solve problems, troubleshooting skills;  - Attention to detail; Working conditions:- Contract of employment or contract of mandateSalary: 45,1PLN/hour grossMonthly salary between 7200-8000PLN gross- Working from the comfort of your own home;- Day shifts from Monday to Friday;- Equipment for work provided by us. We offer:- Co-financing for eyeglasses and holidays, employee referral program, vouchers for various occasions (Christmas, Children's Day, etc.), - Private Medicover healthcare;- Multisport card available, as well as an internal Everbetter program to promote a healthy lifestyle; - Professional development through training and cross-location cooperation at the international level.Terms and Conditions apply to all benefits. Don't hesitate and apply now!