Customer Service Advisor with German - 100% remote

Your responsibilities:Customer Support (mass retail, independent retailer, end customers) provided by phone and emailOrder entry/order processingAfter-sales serviceProcessing customer complaintsDelivering product advicesForwarding customer requests to specialist departmentsB2B customer supportOur requirements:At least 1 year of experience in Customer Service - mandatoryService-oriented thinking with focus on customer experienceFluency in German (min. C1 level )Very good English verbal and written skill (min. B2 level )Knowledge of Polish (min. B1/B2 level ) will be an advantage, but we don't requireOutstanding communication skillsAdministrative and technical knowledgeAvailability from the 2nd of March 2026Optional:Doświadczenie w pracy z CRMWhat we offer:Full-time employment contractPrivate medical insurance packageMultisport cardCareer development in a reputable company that rewards employees with commitment and passion