Customer Operations Manager

Customer Operations Manager

Antal SSC/BPO

Gdańsk
Koszalin
Poznań
customer journey
call center operations
sales strategies
digital tools
team management
process improvements
KPI analysis

Hexjobs Insights

Customer Operations Manager at Antal SSC/BPO in Koszalin. Responsible for improving customer interactions, developing call center operations, and managing a team of 5 Team Leaders.

Słowa kluczowe

customer journey
call center operations
sales strategies
digital tools
team management
process improvements
KPI analysis

Benefity

  • corporate car available for private use

Wymagania

Experience in customer-facing operations and improving sales performance, Understanding of call center KPIs and operational efficiency, Strong people management and coaching skills, Ability to work with senior stakeholders and present ideas confidently, Interest in new technologies and trends, including AI, Fluent English (C1) – required for reporting and international collaboration

Benefity

corporate car available for private use

Wyświetlenia: 1
Opublikowana15 dni temu
Wygasaza 15 dni
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