Customer Operations Manager

Customer Operations Manager

Antal SSC/BPO

Gdańsk
Koszalin
customer journey optimization
sales conversion
call center management
people management
project leadership
digital tools implementation
team coaching
KPI understanding

Hexjobs Insights

Role: Customer Operations Manager. Responsibilities include optimizing customer interactions, developing call center operations, managing teams, and supporting sales strategies.

Słowa kluczowe

customer journey optimization
sales conversion
call center management
people management
project leadership
digital tools implementation
team coaching
KPI understanding

Benefity

  • Corporate car available for private use

Wymagania

Experience in customer-facing operations and improving sales performance, Understanding of call center KPIs and operational efficiency, Strong people management and coaching skills, Ability to work with senior stakeholders and present ideas confidently, Interest in new technologies and trends, including AI, Fluent English (C1) – required for reporting and international collaboration

Benefity

corporate car available for private use

Wyświetlenia: 9
Opublikowana10 dni temu
Wygasaza 20 dni
Źródło
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